Earlier today, I needed to
place an order for 13 business card holders... engraved. I need them by the
20th of May. Catherine not only helped me find another selection of business
card holders that would be ready for my time-frame, she placed the order and
immediately emailed the receipt.
In my opinion, she took the time to truly
take care of a customer's needs, was so funny and friendly throughout our
conversation and quite frankly, made my hectic Monday quite a bit
better.
Customer service is lacking in almost every
industry, I am so pleased to be taking the time to write a "love letter" instead
of a complaint... I hope this is a pleasant surprise for you too!
Catherine made my experience great and I
will return to your site for gifts in the future.
Many thanks!
Kara - Dallas, Texas
Did you recently purchase from Groomstand and LOVE your gifts? Did you recently receive gifts from Groomstand? Want to tell us how we are doing? Go to our customer service page and use one of our communication options to tell us about it!